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PEGAPCDC87V1 Exam with Accurate Certified Pega Decisioning Consultant (PCDC) 87V1 PDF Questions

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Pegasystems Certified Pega Decisioning Consultant (PCDC) 87V1 Sample Questions (Q155-Q160):

NEW QUESTION # 155
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.

Answer:

Explanation:

NEW QUESTION # 156
Reference module: Creating and understanding decision strategies
In a Prioritize component, the top action can be determined based on the value of ________ .

A. Primary.Income
B. the propensity
C. Customer.Value
D. average margin of all actions

Answer: B

Explanation:
In a Prioritize component in Pega Customer Decision Hub, the top action is determined based on the propensity value. Propensity refers to the likelihood that a customer will respond positively to a given action.
Here's a detailed explanation:
* Definition of Propensity:
* Propensity is a score that indicates the probability of a customer taking a desired action, such as accepting an offer or responding to a campaign. It is calculated using predictive models that analyze historical data and customer behavior.
* Role in Prioritize Component:
* The Prioritize component in a decision strategy uses the propensity values to rank actions. Actions with higher propensity values are given higher priority, ensuring that the most relevant and likely-to-succeed actions are selected for the customer.
* Configuration Steps:
* Step 1: In the strategy canvas, add a Prioritize component.
* Step 2: Configure the component to use the propensity value for ranking actions. This can be done by selecting the appropriate property that holds the propensity score, typically provided by a prediction model.
* Step 3: Connect the Prioritize component to other components in the strategy to ensure the highest priority actions are selected and offered to the customer.
* Benefits:
* Using propensity to determine the top action helps in making data-driven decisions, increasing the chances of customer engagement and improving overall campaign effectiveness.
References:
* Pega-Customer-Decision-Hub-User-Guide-85.pdf: "Understanding the Next-Best-Action strategy framework" section.
* Pega documentation on "Creating and understanding decision strategies".

NEW QUESTION # 157
Reference module: Sharing action details with third-party distributors.
A bank has chosen an email service provider to deliver the offer messages selected by Pega Customer Decision Hub. The service provider prefers that the bank uploads a file per batch of customers to a cloud storage location, either on Microsoft Azure or Amazon S3. As a consultant working on the project representing the bank, what is your response?

A. Action details can be written directly to Amazon S3 but not Microsoft Azure
B. Action details will be written to the local filesystem by default. But we will write an external process to transfer them to the cloud
C. Action details can be directly written to either of those cloud storage solutions
D. Action details can only be transferred via secure FTP

Answer: C

Explanation:
* Identifying the Requirement:
* The bank has chosen an email service provider that prefers receiving customer batches through a cloud storage location on either Microsoft Azure or Amazon S3.
* The task is to find out how Pega Customer Decision Hub can integrate with these cloud storage solutions.
* Evaluating Pega CDH Capabilities:
* Pega Customer Decision Hub provides robust capabilities for integrating with various external systems and cloud storage solutions.
* The documentation for Pega CDH supports writing action details directly to cloud storage solutions like Microsoft Azure and Amazon S3, which is in line with modern cloud infrastructure practices.
* Process Overview:
* Configuration:
* Configure the external storage location (Azure Blob Storage or Amazon S3) within Pega CDH.
* Action Flow:
* Define the action flow to include steps for writing data to the specified cloud storage.
* External Integration:
* Use built-in connectors or custom integration points to handle data transfer securely and efficiently.
* References and Supporting Documentation:
* According to the Pega Customer Decision Hub User Guide, you can configure Pega CDH to write action details directly to cloud storage solutions like Microsoft Azure and Amazon S3 (refer to the section on configuring the delivery of multiple treatments and external integration points).
References:
* Pega-Customer-Decision-Hub-User-Guide-85.pdf
* Pega-Customer-Decision-Hub-User-Guide-86.pdf
* Pega-Customer-Decision-Hub-User-Guide-87.pdf

NEW QUESTION # 158
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A. Similar customers have shown interest in the offer.
B. Similar customers have purchased other offers.
C. Similar customers have rejected the offer.
D. Similar customers have ignored the offer.

Answer: A

NEW QUESTION # 159
Reference module: Defining an action for outbound
Which statement is true about email treatments?

A. You can personalize the email subject, for example, Dear <customer name>
B. When you design emails using external tools, you cannot include Pega-specific personalization tags
C. You must always embed the images in the email
D. When you use a seed list to test an email, the personalization attributes do not appear in the received email

Answer: A

NEW QUESTION # 160
......

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